About me
Ilaria De Martino
Hello, I'm Ilaria. I grew up in Graubünden, where I started my apprenticeship as a media technician at Swisscom in 2022. During my four-year apprenticeship, I traveled all over Switzerland and had the opportunity to work in a wide variety of teams and departments.
This versatility allowed me to learn an incredible amount. In B2B Sales, I learned how to sell and present professionally; in the newsroom in Bern, I gained valuable experience in social media; and in the web team, I was able to work intensively with websites and deepen this knowledge in my IPA (International Professional Assessment).
This varied training has also shaped me personally. I've learned to quickly adapt to new environments, tasks, and teams, and to constantly adjust to new challenges. I've realized that I appreciate a varied daily routine and that I learn new things quickly.
Currently, I am allowed to stay in the web team until the end of the year and simultaneously support the video and graphics team to gain further experience.
In my free time I enjoy music and dance, baking, or taking short trips with friends on weekends to discover new cities.
Experience
Aug 2022 – Feb 2023
Media Technician Apprenticeship - Cablex CX-FS, Swisscom · Chur
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Installation of Swisscom devices
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Measurement and installation of internet cables

Media Technician Apprenticeship - B2B Area Sales Manager, Swisscom · Chur
Feb 2023 – Oct 2023
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Support during customer and consultation meetings
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Participation in product presentations and sales talks
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Creation of sales presentations and sales stories

Oct 2023 – Jan 2024
Media Technician Apprenticeship - Back Office Shop, Swisscom · Chur
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Maintenance and management of customer data as well as processing of customer inquiries
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Planning and organization of events and product exhibitions

Media Technician Apprenticeship - Senior Reporter Newsroom, Swisscom · Bern
January 2024 – January 2025
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Development and expansion of Swisscom's LinkedIn presence
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Content creation as well as planning and implementation of social media campaigns
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Community management including monitoring and moderation of comments
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Research and analysis of social media trends for content optimization

Jan 2025 – Jul 2026
Media Technician Apprenticeship - Web Team B2B Marketing, Swisscom · Zurich
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Creation and maintenance of websites in the B2B sector
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Migration of existing websites to a new design or system
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Quality assurance of web content
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Research on user-centered web design

Media Technician (EFZ), Swisscom · Zurich
Aug 2026 – Jan 2027
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Creation, maintenance and optimization of B2B websites
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Supporting the content team with extensive video and graphics projects
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Independent conception and implementation of web, video and graphic projects
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Cross-departmental collaboration in the creation of digital marketing content
Languages
German - native language
English - C1 Advanced Certificate
Italian - B2
Skills
Microsoft 365 · Adobe Creative Cloud · Content Management Systems (CMS) · User-centered Web Design (UX) · Trend and Market Analysis · High Learning Agility · Analytical Thinking · Independent Working Style · Organizational Skills · Content Creation · Sense of Responsibility · Storytelling · Quality Management · Sales Techniques · Campaign Planning · Solution-oriented thinking





